Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

 

What personal information do we collect from the people that visit our blog, website or app?

 

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

 

When do we collect information?

 

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey or enter information on our site.

 

Once you register with us, or ask us to provide you with any of our products or services, you agree that we may require the following information from you in order to process your application (including but not limited to):

If you are opening an individual account with us we will request the following information:

  • Name,
  • Address,
  • Phone number, fax and/ or email,
  • Proof of residency, and
  • A form of photographic ID (passport, national ID or driver’s licence).

If you are opening a corporate account with us, we may in addition to the above listed documents require the following information in order to process your application:

  • Name of beneficial owners,
  • Certificate of Incorporation,
  • Articles of Association,
  • Shareholder information,
  • Names of authorised signatories and their position in the company.

 

 

How do we use your information?

 

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.
  • To follow up with them after correspondence (live chat, email or phone inquiries)

 

How do we protect visitor information?

 

We do not use vulnerability scanning and/or scanning to PCI standards.

We do not use Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

 

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

 

All transactions are processed through a gateway provider and are not stored or processed on our servers.

 

 

Do we use ‘cookies’?

A cookie is a small file of letters and numbers downloaded on to a device when the user accesses certain websites. A cookie will allow a website to recognise a user’s device.

A cookie will contain the name of the internet location (the domain) from which the cookie has come and the lifetime of the cookie (a cookie will usually expire after a certain period of time).

How we use cookies on our site and what information we collect

Session cookies

We use session cookies to allow you to carry information across pages of our site and avoid having to re-enter information.

Persistent cookies

We use persistent cookies:

  • from time to time to help us recognise you as a unique visitor when you return to our website and to monitor your use of our website;
  • To allow us to link you to any of our Partners or Affiliates should you come to our website through a paid advert or banner on a website of an Affiliate or Partner.

Managing your cookie settings

To find out more about Cookies and how to manage them click here.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

 

If you disable cookies off, some features will be disabled that make your site experience more efficient and some of our services will not function properly.

 

However, you can still place orders .

 

Third-party disclosure

 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

 

Third-party links

 

We do not include or offer third-party products or services on our website.

 

Google

 

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We have not enabled Google AdSense on our site but we may do so in the future.

 

Online Privacy Protection Act

OPPA is a set of privacy rules to require commercial websites and online services to post a privacy policy. The rules require a person or company that operates websites collecting personally identifiable information from consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy.
According to OPPA we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum on the first significant page after entering our website.

Our Privacy Policy link includes the word ‘Privacy’ and can be easily be found on the page specified above.
Users will be notified of any privacy policy changes:

  • On our Privacy Policy Page

Users are able to change their personal information:

  • By emailing us
  • By calling us
  • By logging in to their account

How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?

It’s also important to note that we do not allow third-party behavioral tracking

 

COPPA (Children Online Privacy Protection Act)

 

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

 

Fair Information Practices

 

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email

  • Within 7 business days

We will notify the users via in-site notification

  • Within 7 business days

 

 

CAN SPAM Act

 

We try to with our best effort to work in line with international privacy guidelines like the CAN-SPAM Act. However, we do not guarantee any explicit or implicit rule to be reflected or relevant in our policy. We take these as guidelines, which we implement at our best effort, not binding as law, and users and clients should understand and accept ioNectar will not be held responsible or liable for any damages whatsoever, that may occur from direct or indirect breaches of these guidelines that may be a consequence of theft or leak of information as a result including but not limited to security breach or other unintentional breach scenarios or events in regards to privacy of information we collect.

 

Guidelines we include in our privacy policy include:

  • NOT use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.


If at any time you would like to unsubscribe from receiving future emails, you can email us at

[email protected] and we will promptly remove you from ALL correspondence.

 

Contacting Us

 

If there are any questions regarding this privacy policy you may contact us using the information below.

www.ionectar.com
Zapotok 107a
1292 Ljubljana
Slovenia
[email protected]

Last Edited on 2016-05-26

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